Policy Documents and Reports
This page contains information regarding Casa’s policies and regulations, school inspection reports and other relevant documents.
School Handbook
The Handbook contains useful information about Casa. It allows you – the parent – to see what you can expect of Casa and its teachers, and what they can offer your child. The Handbook also informs the parents and students as to what Casa (and its teachers and staff) expect in return.
This document is mandatory for schools and is updated annually.
School Guide
2024-2025
Dutch version
School Plan
2023-2027
Bilingual Document
Pedagogical
Policy Plan
Currently only available in Dutch.
Health and Safety Policy
What are Casa’s goals, and how do we aim to achieve them? Our policy contains guidelines and processes to aid us in providing and maintaining a safe and restful environment for the children. This is exceptionally important for their future growth and development.
This document is mandatory for child care for 3 year olds and after school care and is updated annually.
Inspection Reports
Results from the Inspection of Education (in Dutch):
The Landelijk Register Kinderopvang website has overviews of all reports (Dutch Only) for all our locations.
Complaints Procedure
All employees at Casa do their best every day to give the children the care and attention they deserve and need. But where people work together, irritations or tensions can arise. If parents are dissatisfied or have a complaint, we naturally want to find a solution together. You are always welcome to report your complaint to us in person. In fact, we encourage you to do so! However, official complaints must always be submitted in writing. You can read about how to do this and what happens to your complaint via the link below.
Casa Bilingual Montessori School
Casa Bilingual Montessori School is affiliated with the independent Complaints Commission VBS. If you have a complaint about Casa School, and your child is four years old or older, you may direct your complaints to:
Landelijke Klachtencommisie voor het algemeen bijzonder onderwijs
Postbus 95572
2509 CN The Hague
Official Secretariat:
Mrs. D.H.C. Dane-Peeters
Tel. 070-331 52 44
Email: lkc@vbs.nl
Casa Daycare
Casa Daycare is affiliated with the Dutch Foundation for Consumer Complaints Boards (De Geschillencommissie). You can contact this board if the event you wish to dispute happened between 14.00 and 18.00 hours or if your child is three years old. Please check the website (Dutch only!)for more information
A yearly report detailing complaints and their resolution is published by Casa and is available here. Previous reports are available upon request.
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